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FAQs & Troubleshooting
FAQs & Troubleshooting
Answers to Common Questions and Issues
+1
39 articles in this collection
Written by
Samuel,
Jairus Purisima,
Amanda Swan
and 1 other
Access your Billing Invoices
Learn where you can access and download your invoice payments.
Written by
Melanie Discipulo
Updated over a week ago
How do I renew my token?
Learn how to renew your marketplace tokens
Written by
Samuel
Updated over a week ago
How to remove “Listed with ExportYourStore.com” banner
Learn how to remove ExportYourStore banner in your listings.
Written by
Melanie Discipulo
Updated over a week ago
Products
Use Rules to Change Product Pricing on your Syncing Store
Learn how to change the prices of your listings on your target sales channel store
Written by
Melanie Discipulo
Updated over a week ago
How to fix my products SKUs
Learn how ExportYourStore can automatically assign SKU to products that have non-unique SKU, or don't have SKU
Written by
Samuel
Updated over a week ago
How to sync only selected products
Learn how to use rules to sync only selected products or categories
Written by
Melanie Discipulo
Updated over a week ago
How to Remove Background on your Product Images
Learn how to remove your product images background by using our app.
Written by
Melanie Discipulo
Updated over a week ago
Use Rules to Edit Product Description
Learn how to modify or remove some parts of your product description
Written by
Melanie Discipulo
Updated over a week ago
I have existing products on my target marketplace
How we treat existing products when linking a target to a source
Written by
Samuel
Updated over a week ago
How shipping information exports between marketplaces
Read this article to understand how shipping information is transferred from one sales platform to another.
Written by
Jairus Purisima
Updated over a week ago
Amazon FAQs
Customize Your Items For Amazon
Written by
Samuel
Updated over a week ago
Invite ExportYourStore as a virtual admin on your Amazon account
How to authorize ExportYourStore to access your Amazon account
Written by
Samuel
Updated over a week ago
GTIN Exemption letter filling guide
Learn how to fill the letter to obtain GTIN exemptions from Amazon
Written by
Samuel
Updated over a week ago
How ExportYourStore is setting up my Amazon store?
The first step to list your items to Amazon. Learn what Amazon requires and how ExportYourStore can help you.
Written by
Samuel
Updated over a week ago
Amazon Error: Feed rejected
Why you get this error and how to fix this?
Written by
Samuel
Updated over a week ago
Amazon Error: We have temporarily removed your ability to submit listings
Learn about the most common error among new sellers on Amazon
Written by
Samuel
Updated over a week ago
Amazon listing shows Currently Unavailable
Learn how to fix the Currently Unavailable listings on Amazon
Written by
Samuel
Updated over a week ago
eBay FAQs
Use Rules to Add Item Specifics to your eBay products
Learn how to automatically fill missing item specifics to eBay. Fix the "Missing item specifics" error message.
Written by
Jairus Purisima
Updated over a week ago
eBay Business Policies: Opt-in, Create, Apply with ExportYourStore
Written by
Samuel
Updated over a week ago
eBay Error: "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
How to fix the "The item cannot be listed or modified." error
Written by
Samuel
Updated over a week ago
eBay Error: "You've provided an invalid shipping/return policy."
Written by
Samuel
Updated over a week ago
eBay Error: "Please enter a valid ZIP Code."
Written by
Samuel
Updated over a week ago
Etsy FAQs
Etsy FAQ
Written by
Melanie Discipulo
Updated this week
How to list products on Etsy
Learn how to Export and Sync your products to Etsy
Written by
Samuel
Updated over a week ago
How to create a shipping template on Etsy
Learn how to create shiping templates on Etsy
Written by
Samuel
Updated over a week ago
Manually setting shipping profile for Etsy on ExportYourStore
Learn how to manually set a shipping profile
Written by
Samuel
Updated over a week ago
Error: Shipping profile name does not match the shipping profile type
Shipping profile name does not match the shipping profile type
Written by
Samuel
Updated over a week ago
BadRequest: Oh dear you cannot sell this item on etsy
Written by
Samuel
Updated over a week ago
WooCommerce FAQs
WooCommerce Permalink
Learn how to change WooCommerce permalink settings
Written by
Samuel
Updated over a week ago
How to enable quantity sync for WooCommerce
Learn how to manage your inventory in your WooCommerce sales channel.
Written by
Melanie Discipulo
Updated over a week ago
Facebook & Instagram FAQs
Facebook & Instagram FAQ
Written by
Melanie Discipulo
Updated over a week ago
Add a new Data Source to your Facebook Commerce
Learn how to add ExportYourStore's Data Source to your Facebook & Instagram Shop
Written by
Samuel
Updated over a week ago
Products are not being synced or updated on Facebook Commerce
How to make sure your sync settings are configured correctly
Written by
Samuel
Updated over a week ago
How to set image settings on Facebook Commerce
Learn how to fix image skewing of your products on Facebook
Written by
Amanda Swan
Updated over a week ago
Google Shopping FAQs
How to verify and claim your website in the Google Merchant Center
This article explains Google Site Verification and how to verify and claim your domain in the Google Merchant Center.
Written by
Samuel
Updated over a week ago
How to find my Google Merchant ID
Learn how to find your Google Merchant ID
Written by
Samuel
Updated over a week ago
Poshmark FAQs
Connect your Poshmark account to ExportYourStore
Learn how to export your products to Poshmark
Written by
Samuel
Updated over a week ago
Can't install the Chrome Extension
Troubleshooting the "An error has occurred, Download interrupted" or NETWORK_FAILED error messages.
Written by
Samuel
Updated over a week ago
Walmart FAQs
How to list products to Walmart without a Product Identifier (Barcode)
Learn how to request UPC exemption from Walmart
Written by
Samuel
Updated over a week ago