What Are eBay Business Policies?
When listing items on eBay, you can customize your payment, shipping, and return policies using eBay’s Business Policies section. eBay has now automated this process, creating several policy templates based on your previous preferences. This means you no longer have to manually set these details for each listing.
“If your business policy preferences vary depending on what you're selling, you can create a range of different templates. This gives you the flexibility to apply different payment, postage, or returns details depending on what you're listing. To start using business policies, you'll need to opt in.” – eBay Business Policies
Why Use eBay Business Policies?
Using Business Policies saves time and simplifies listing management. Here are the key benefits:
✅ Apply policies in bulk instead of editing them for each listing.
✅ Easily update policies across multiple listings at once.
✅ Organize and assign policies based on different products or shipping regions.
If you haven’t set up Business Policies yet, eBay requires you to opt-in first.
Step 1: Opt-In and Manage Your eBay Business Policies
Opting in is free and simple, but make sure you opt into the correct eBay marketplace based on your selling region. Business Policies are country-specific, meaning policies created for eBay USA will only apply to listings on eBay.com, and so on. You can also create and manage your policies on eBay’s Manage Business Policies page.
Click on the appropriate link below to opt-in:
🌍 eBay Business Policies Opt-in Links:
eBay USA https://www.ebay.com/bp/manage
eBay UK https://www.ebay.co.uk/bp/manage
eBay Germany https://www.ebay.de/bp/manage
eBay Italy https://www.ebay.it/bp/manage
eBay Canada https://www.ebay.ca/bp/manage
eBay Canada French https://www.cafr.ebay.ca/bp/manage
eBay France https://www.ebay.fr/bp/manage
eBay Australia https://www.ebay.com.au/bp/manage
eBay Austria https://www.ebay.com.at/bp/manage
eBay Spain https://www.ebay.es/bp/manage
eBay Belgium Dutch: https://www.benl.ebay.be/bp/manage
eBay Belgium French: https://www.befr.ebay.be/bp/manage
eBay Netherlands: https://www.ebay.nl/bp/manage
eBay Switzerland: https://www.ebay.ch/bp/manage
eBay Hong Kong: https://www.ebay.hk/bp/manage
eBay Ireland: https://www.ebay.ie/bp/manage
eBay Malaysia: https://www.ebay.my/bp/manage
eBay Philippines: https://www.ebay.ph/bp/manage
eBay Poland: https://www.ebay.pl/bp/manage
eBay Singapore: https://www.ebay.com.sg/bp/manage
Screenshot Example of how your eBay Business Policies looks like from your eBay seller account
Step 2: Create and Organize Your Policies
For smooth listing management, we recommend creating at least three basic policies:
Payment Policy – Define how buyers can pay you.
Shipping Policy – Set domestic/international shipping methods, handling times, and costs.
Return Policy – Specify whether you accept returns and under what conditions.
💡 Tip: Name your policies clearly to stay organized.
For example:
"Shipping_DOM-Free" → Free domestic shipping.
"Shipping_INT-5" → International shipping with a $5 fee.
This helps you easily assign the right policy to your listings without confusion.
Step 3: Apply Business Policies in ExportYourStore
Your existing eBay Business Policies can be applied to your listings directly within the ExportYourStore app. Simply select the relevant policy when importing them in the app which can be found on the sync settings as shown on the screenshot below.
By following these steps, you’ll save time, streamline your eBay listings, and ensure consistency in your store’s policies. 🚀